Salm88 is committed to protecting the privacy and security of every user's personal data. This document explains in detail how we collect, use, store, and protect your information.
Salm88 has never sold or shared users' personal data with third parties without your consent. Your privacy is our priority.
We employ multiple layers of security and the latest technology to ensure your personal data remains safe and protected at all times.
All data transmitted between your device and salm88 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.
Your personal data is stored on encrypted servers protected by multi-layered firewalls. Access to the user database is granted only to authorised personnel.
Salm88 has never and will never sell, rent, or share users' personal data with any third party for marketing or commercial purposes without the user's explicit consent.
You have the full right to access, correct, download, or request deletion of your personal data at any time via your account settings or by contacting our support team.
Salm88's security monitoring system operates 24/7 to detect and block any unauthorised access attempts, cyberattacks, or suspicious activities that could compromise your data.
The salm88 Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards, ensuring your privacy rights are always upheld.
Welcome to the salm88 Privacy Policy. This document outlines our privacy practices and how we handle the personal data you provide to us while using the salm88 platform.
Salm88 is an online gaming platform operating for users in Malaysia. We understand that privacy is a fundamental right of every individual, and we take this responsibility seriously. This policy applies to all users who register, browse, or use any part of the salm88 platform, including our website and mobile app.
By registering or using the salm88 services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any provision of this policy, please discontinue use of our platform.
Salm88 collects various types of personal data for legitimate and clearly stated purposes. Below are the categories of data we collect:
| Data Category | Information Type | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad/passport number | Mandatory (KYC) |
| Contact Data | Email address, mobile number | Mandatory |
| Financial Data | Bank account number, bank name, e-wallet | Mandatory (transactions) |
| Technical Data | IP address, device type, operating system, browser | Automatic |
| Usage Data | Game history, transaction records, activity logs | Automatic |
| Preference Data | Language preference, notification settings | Optional |
We may also collect data you voluntarily provide when contacting our customer support team, completing feedback forms, or participating in special promotional programmes.
The personal data we collect is used solely for the following legitimate and stated purposes:
Salm88 does not use your personal data for purposes beyond those stated above without first obtaining additional consent from you.
Salm88 does not sell, rent, or disclose users' personal data to third parties except in the following limited circumstances:
All third parties receiving salm88 user data are bound by strict confidentiality agreements and are only permitted to use that data for the specific agreed purposes.
Salm88 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions optimally. Below are the types of cookies we use:
Required for core platform functions such as login, session security, and transaction verification. Cannot be disabled.
Helping us understand how users interact with the platform for the purpose of improving the user experience.
Storing user preferences such as language, display settings, and game preferences for ease of use.
Used to detect suspicious activity, prevent fraud, and protect user accounts from unauthorised access.
You can manage or disable non-essential cookies through your browser settings at any time. However, disabling essential cookies may affect the overall functionality of the salm88 platform.
Salm88 continuously invests in the latest security infrastructure to ensure users' personal data is always protected against cyber threats and unauthorised access. The security measures we implement include:
Salm88 retains users' personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | Throughout the active account period | Operational requirements |
| Financial Transaction Records | 7 years after transaction | Legal compliance |
| Security Logs | 2 years | Security investigations |
| KYC Documents | 5 years after account closure | AML & regulatory compliance |
| Customer Support Data | 3 years after resolution | References and service quality |
| Cookies & Analytics Data | 13 months | Platform usage analytics |
Once the retention period expires, your personal data will be securely deleted or anonymised so that it can no longer be personally linked to you.
As a salm88 user and data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete personal data in our records.
Request deletion of your personal data under certain circumstances as provided by law.
Object to the processing of your personal data for direct marketing or certain other purposes.
Request your personal data in a machine-readable format for transfer to another service provider.
Request restriction of your data processing in certain situations while an investigation or review is underway.
To exercise any of the above rights, please contact the salm88 Data Protection team via Live Chat or our support email. We will respond to your request within 30 calendar days.
Salm88 is a gaming platform exclusively for individuals aged 18 and above. We do not knowingly collect, use, or store personal data from individuals under the age of 18.
Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to:
The salm88 platform may contain links to third-party websites or services in certain contexts, such as payment providers. Please note that this Privacy Policy applies exclusively to the salm88 platform.
Salm88 is not responsible for the privacy practices or content of third-party websites. We encourage users to read and understand the privacy policies of any third-party websites you visit before providing them with any personal information.
Salm88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform service improvements.
Users will be notified of any material amendments via:
Continued use of the salm88 platform after the effective date of any amendment means you accept and agree to the changes made. If you do not agree, you have the right to close your account and stop using our platform.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the salm88 Data Protection Officer via:
Available 24/7 with an average response time of under 5 minutes. The fastest way to get help with urgent enquiries.
[email protected] — Responses within 30 calendar days for all privacy rights requests.